FREQUENT QUESTIONS

How do I make a purchase?

From the Store button you can navigate between the different products we have for you. As a second step, you can view a specific product and analyze its features. At the end, when you decide to buy it, you can indicate it in the buy or add to cart button, so you can proceed to make the payment in the best way you want.
Do you make international shipments?

Yeah! that's how it is. You decide where you want to recieve the product with a simple click. Choose between different shipping alternatives, which one best suits your needs.
Where do the products come from?

All of our products advertised on our website are manufactured by professional artisans, using the best materials, which are transformed into unique products with an authentic Amazonian style. All are products made by indigenous people, peasants and inhabitants of the jungle area of Colombia.
Can I write to buy wholesale?

That's right. We support the wholesale production of artisan products. In order to carry out this process, a specific time and a special negotiation must be specified to create a project for the artisan.
Can I buy outside the website?

That's right! You can write to us through our WhatsApp, chat or social networks.
¿Se admiten devoluciones?

Lo sentimos, en Amazonica Store los productos que comercializamos con elementos artesanales de uso personal, aplicándose para limpieza y/o higiene corporal. Por tal motivo no tenemos contemplado un plan de retorno de productos.